To determine whether you are eligible for return or exchange, please read our Return Policy.
1. Send an email to us at firstname.lastname@example.org to request for a Return Merchandise Authorization(RMA) number.
2. Wait until you have received the return email with instructions and the RMA number before sending it back.
1. Place your item in the original manufacturer's packaging.
2. Original manufacturer outer brown box are necessary. (if applicable)
3. Make sure all items are included before return.
1. The RMA number must be clearly written on the shipping label obtained from the post office.
2. Write out the address given and stick to the packaging.
3. Please do not place stickers or shipping labels on the original manufacturer's package if possible.
*Once the RMA is issued, Customers have 14 days to return the product. The return case will be closed if customers failed to do so.
OZHut Pty Ltd
Unit 2/21 Scoresby Road
Bayswater VIC 3153